When should I sync the RMM environment?

RMMMax runs daily automated tasks at various times throughout the day and night to collect the data needed to manage its tools. Each tool executes its scans at different times to distribute the workload among the various agents. However, there may be times when you need up-to-the-minute data from a tool. RMMMax provides this capability with a command to rescan the client or agent for each tool. Additionally, RMMMax offers a Sync toolset that synchronizes the entire RMM environment for each tool.

All data collection services are non-invasive and will not modify or change agents or their settings.

While users cannot change the automated timing of the syncing and tool functions, software management updates can be scheduled.

You may want to run a manual sync on a tool while using the tool to refresh the view in real-time.

How can we help?