A team is how we uniquely identify your company account outside of your username and password. When creating a new team you can assign a RMM platform for RMMmax to integrate with allowing RMMmax to collect Client names, Locations and Computer data to fill the RMMmax console.
When selecting a RMM type for your team You have several options including several RMM platforms or None.
Using a RMM Platform:
You will be asked to provide the credentials needed to access the API of your RMM environment. Please visit https://rmmmax.com/docs/getting-started/rmm-environment/ and select your RMM environment from the list of available RMM platforms supported. The documents will describe how to create account credentials and enable access on the RMM platform. You will want this information ready when creating your team.
When creating your team, you’ll be asked several questions that will shape how your environment functions. Consider the following:
- Do you want to use MFA during RMMmax app logins? Enabling MFA will require all team members to receive a validation code via email before they can successfully log in to the RMMmax application.
- Team Name: Typically, this is the name of your company or department.
- (Optional) Company Address
- (Optional) Billing Email Address: RMMMax will use this email only if it needs to contact someone about the account.
- (Optional) Notifications Email: This email is used to send application notifications. By default, no notifications are enabled.
- You can use the RMMmax Agent Service in combination with any RMM type. Deploy an agent service to an agent that is not in your RMM environment. Great for small clients or one off computer management.
Not Using a RMM (None):
This will leave you with a blank console with no clients or agents listed. You will need to download individually the RMMmax Agent Service to your computers, and install it on each computer you want to manage. The computer will show up in the Client and location list provided during Agent Service Install.