Tactical RMM Team Setup
When setting up your team and you use Tactical RMM as an RMM platform you do not need to use a username or password. You will need to create a user in Tactical RMM and then create an API token for that user.
The API URL will be the same URL you used when you setup Tactical RMM for API access. By default, this is https://api.yourdomain.com, Use the same API URL as the one you created during the Tactical RMM installation.
Get API Key from Tactical RMM
To enter the API key above and allow RMMmax to access the data on your RMM platform you will need to generate an API KEY. On your Tactical RMM Web Console, select the setting menu item followed by the Global Settings sub menu item. This will launch the window you see above. On the left menu select API KEYS and you can either copy an existing key if you have one or in most cases you will want to create a new key using the (+ Add KEY) button.
A new API KEY requires a user in Tactical RMM to bind to. Make sure if needed to create this user in Tactical RMM before creating the API KEY.
The API KEY will look something like 6QCKRVSDAVTZ8RTEGOATDNRSVPDZT4YL
Now you can browse over to the Dashboard and select RMM Sync to seed the system for the first time or if you log out and log back in this will also force a client/agent sync or you can leave it alone and the automation of RMMmax will cycle around and scan your RMM environment for you. The automation will do this daily if the system is configured to do so.
NOTE:
Configuring access to the RMM environment in the team’s settings area “will not” automatically start any data collections or services on RMMmax. You are required to enable scanning and must enable each client and agent separately for each tool in the RMMmax toolbox.
See RMM Environment settings and enabling of clients and agents’ documentation for more information.