Compare RMMmax and ConnectWise Automate on the work an RMM must do: monitor endpoints, deploy patches, run automation, support users and report results.
RMMmax is a managed, multi-OS RMM with native agents, operational controls and transparent pricing. ConnectWise Automate emphasizes deep customization, scripting and Windows-focused patch management, with cloud or on-premises deployment. This comparison is about Automate – ConnectWise RMM and ScreenConnect are separate products with different capabilities and licensing.
Both products are evaluated as the RMM that manages your fleet. A feature name alone does not establish equal OS coverage, configuration depth or plan access.
| Capability / control | RMMmax | ConnectWise Automate |
|---|---|---|
| Deployment model | Managed cloud RMM. Run your fleet directly without a separate RMM or customer-hosted RMM server. | Cloud or on-premises deployment; customer responsibilities vary with the deployment. |
| Native agents and OS coverage | Windows, macOS and Linux agents. Individual tools remain OS-specific. | Automate primarily supports Windows endpoints, according to its current product FAQ; verify non-Windows requirements. |
| Monitoring, inventory and alerts | Active agent polling, endpoint inventory and script-driven alerts. Console, toast and email notifications; paid-tier SMS is metered. | Endpoint monitoring and operational visibility. |
| OS patching and restart controls | Cross-OS Update Manager: scans, pending updates, patch scores, deployments and install history. Client, location or selected-agent schedules; Windows deferrals and restart options. | Windows OS patching with approval policies, pilot groups, maintenance windows and deployment rings. |
| Third-party software | Chocolatey for Windows; Homebrew on supported macOS/Linux systems; Linux package-update workflows. Inventory, installation and updates depend on the package tool. | Third-party patching is offered; ConnectWise states its separate RMM product covers a larger application list. |
| Scripting and operational data | PowerShell/Bash execution, private and community script libraries, recurring schedules and results. Custom Data Fields with collection, history and sensitive-value masking. | Deep automation and scripting for customized remediation and maintenance. |
| Remote control | Remote control through RustDesk on supported Windows, macOS and Linux endpoints. Included on Free and Pro; not Essentials. Compatible endpoint configuration is required. | Evaluate ScreenConnect integration and licensing for your remote-support requirements. |
| Security and vulnerability context | Antivirus and Windows Defender workflows. BitLocker recovery/encryption visibility and NVD/CISA KEV CVE Intelligence on Free and Pro; not Essentials. | Security tools are available across the ConnectWise portfolio; confirm which integrations and licenses your deployment needs. |
| Discovery and assets | Recon network discovery, ports/services and vulnerability findings on Free and Pro. Printer inventory and supported warranty lookups in the core toolbox. | Customizable endpoint operations and integrations; test your asset and discovery workflows. |
| Reports and execution history | Branded PDF reports for entitled tools, with scope varying by tool. Review script, scan, patch and reboot results in client/agent context. | Reporting for QBRs, audits and renewals. |
| AI/MCP automation and permissions | MCP-compatible assistant access with separate read, write and execute scopes. Included on Free; optional $0.50/agent/month list-rate add-on on paid plans. Base-plan tool limits still apply. | AI assistance can draft PowerShell scripts for human review; compare execution governance separately. |
| Pricing and account limits | Free: 5 agents / 1 user. Essentials: $1/agent/month / 3 users. Pro: $2/agent/month / unlimited users. Paid plans support up to 5,000 agents, with automatic volume discounts and peak-enabled-agent billing. | Request an Automate quote covering hosting, endpoint licensing, remote access and required integrations. |
| PSA, ticketing and billing | An RMM platform, not a PSA replacement. Evaluate your separate service-desk, ticketing and business-billing requirements. | ConnectWise PSA is a separate product; confirm any bundle and integration requirements. |
On small screens, scroll the comparison horizontally. Tool availability is not a promise of identical behavior on every operating system.
Enroll representative endpoints. Test inventory and alert delivery, scan and install patches, run a scheduled script, complete a remote session, review security findings and produce a client report. Compare the licensed configuration that passes your test – not an isolated headline price.
USD list rates before automatic volume discounts. Paid plans are month-to-month; billing uses peak enabled agent count. MCP and SMS are separate paid services where applicable.
Free includes the full non-SMS toolbox within 5-agent / 1-user limits. Free teams must sign in at least once every 30 days to avoid retirement and permanent data purge. Paid plans have no inactivity retirement. See current plans, limits and pricing.
Yes. RMMmax runs independently with its own agents and provides monitoring, alerting, patching, software management, scripting, reporting and remote control on entitled plans. Pilot your required workflows and supported operating systems before migrating. A separate PSA or service desk may still be needed.
No. Native RMMmax agents manage endpoints directly. Optional integrations are a deployment choice, not a requirement for the platform. This page compares standalone RMM operation.
No. Free and Pro include Remote Control, BitLocker, CVE Intelligence and Recon; Essentials does not. Free includes MCP, while Essentials and Pro require the optional MCP add-on. Defender and BitLocker are Windows-specific; all tools require compatible endpoints and configuration.
Price the same fleet, users and required capabilities. RMMmax paid list rates are $1/agent/month for Essentials and $2 for Pro, plus $0.50 for optional MCP before volume discounts. Include competitor products, remote-access licenses, hosting, optional services and agreed contract terms. No universal savings claim is made.
Test OS support, patch and reboot behavior, alert routing, remote sessions, script results, security data and report exports. Verify permissions and plan access, and plan a phased rollout with a rollback path. Native agents and operational policies must be deployed and configured; migration is not automatic.
Reviewed October 13, 2026. RMMmax capabilities are grounded in the current platform and published plan matrix. Competitor summaries use official public product information; version, plan and contract terms can change. Unlisted functionality is not a claim that a competitor lacks it. Product names belong to their respective owners.
Sources: ConnectWise Automate product and FAQ · RMMmax plans and pricing.
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