We understand that you may need to cancel your subscription for our services. Please review the following information regarding our cancellation policy:
Subscriptions are prepaid for one month per cycle. If an account is canceled after the billing cycle then the subscription will remain active after cancellation for the term of the current subscription cycle. Refunds will not be given out for subscriptions canceled after the billing cycle. It is the responsibility of the MSP to cancel unwanted subscriptions.
Cancellation Process
To cancel your subscription, please use the console account manager and plan manager as the team leader. Only the team leader can manage the subscriptions for the company.
Legal Terms and Conditions
a. Our cancellation policy is subject to our terms of service and usage policy, which are available on our website.
b. We reserve the right to refuse a cancellation request if we suspect fraudulent activity or abuse of our cancellation policy.
c. Our cancellation policy does not apply to any free trials or promotional offers.
d. We do not provide refunds for any third-party services or products that are used in conjunction with our services.
f. Our cancellation policy is governed by the laws of the State of Florida.
Changes to the Policy
We reserve the right to modify this cancellation policy at any time, and any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy regularly to ensure that you are aware of any changes.
If you have any questions or concerns regarding our cancellation policy, please contact our support team for further assistance.